SHIPPING POLICY

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At YUZI, we strive to provide you with a seamless and enjoyable shopping experience, including fast and reliable shipping. Our Shipping Policy outlines important information about shipping rates, delivery times, and order processing.

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Order Processing

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• Orders are typically processed and shipped within 1-2 business days of payment confirmation, excluding weekends and holidays.

• You will receive a confirmation email with tracking information once your order has been shipped.
   

Shipping Rates and Options
 

• We offer standard shipping options to most destinations worldwide.

• Shipping rates are calculated based on the weight of your order and the destination address.

• Expedited shipping options may be available for an additional fee.
   

Delivery Times
 

• Delivery times vary depending on the shipping method selected and the destination.

• Standard shipping typically takes 2-5 business days for domestic orders and 7-14 business days for international orders.

• Expedited shipping options may deliver your order faster, typically within 2-5 business days.
   

International Shipping
 

• International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

• YUZI is not responsible for any additional charges incurred during customs clearance or for delays caused by customs processing.
   

Order Tracking
 

• You can track the status of your order by using the tracking number provided in your shipping confirmation email. Please notice that we are a new brand in the market and still finding our best fit for transportation. Tracking options may variate 

• Please allow up to 24 hours for tracking information to be updated once your order has been shipped.
   

Shipping Restrictions
 

• We currently do not ship to P.O. boxes or APO/FPO addresses.

• Some products may be restricted from international shipping due to customs regulations or other restrictions.
   

Incomplete or Incorrect Addresses
 

• It is the responsibility of the customer to provide accurate and complete shipping information at the time of purchase.

• YUZI is not responsible for delays or additional charges incurred due to incomplete or incorrect shipping addresses.
   

Lost or Stolen Packages
 

• YUZI is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.

• If you believe your package has been lost or stolen, please contact the carrier directly to file a claim.
   

Contact Us
 

If you have any questions or concerns about our Shipping Policy or your order, please contact us at info@yuziwear.com.

Last Updated: 26th of March 2024

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